Welcome to SRIVARI SILKS (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree to these terms, you may not use this website or make any purchases through it.
1. About SRIVARI SILKS
SRIVARI SILKS is an exclusive online store based in JP Nagar, Bengaluru, offering authentic Pure Crepe Mysore Silk Sarees, Kanchipuram Silks, Semi Mysore Silks, Handloom Silk Sarees, and Mul Cotton Sarees.
Every saree we offer is handpicked to reflect the finest weaving traditions, combining elegance, comfort, and cultural heritage.
2. Product Information
- We strive to provide accurate details, descriptions, and images of all our sarees.
- Since many of our products are handcrafted, slight variations in color, weave, or texture may occur. These are not considered defects but natural characteristics of handwoven silk.
- Product colors may vary slightly due to lighting, photography, and screen settings.
3. Pricing & Payment
- All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Prices may change without prior notice.
- We accept secure online payments through approved payment gateways.
- Orders will be processed only after successful payment confirmation.
4. Orders & Confirmation
- Once an order is placed, you will receive an email or WhatsApp confirmation with order details.
- Orders cannot be modified after they have been confirmed.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, any payment made will be refunded.
5. Shipping & Delivery
- We offer delivery across India and selected international locations.
- Shipping timelines vary based on product availability and delivery location.
- Once dispatched, you will receive a tracking number via email or WhatsApp.
- SRIVARI SILKS is not responsible for delays caused by courier services, natural events, or unforeseen circumstances beyond our control.
6. Returns & Exchanges
- Due to the delicate and handcrafted nature of silk sarees, returns or exchanges are accepted only in case of defective or wrong products.
- Customers must notify us within 48 hours of delivery with proof (images or video) to initiate a return or exchange request.
- Products must be unused, unwashed, and returned in original packaging with tags intact.
- Refunds, if applicable, will be processed only after the returned product passes our quality check.
7. Care Instructions
- Dry clean only for all silk and handloom sarees.
- Store in a cool, dry place wrapped in a soft cotton cloth.
- Avoid exposure to direct sunlight for prolonged periods.
8. Intellectual Property
- All website content including text, images, logos, graphics, and product designs are the exclusive property of SRIVARI SILKS.
- Reproduction, modification, or distribution of any material without prior written permission is strictly prohibited.
9. Privacy Policy
Your privacy is important to us. All personal information shared with SRIVARI SILKS is used solely for order processing, communication, and improving our services.
We do not share or sell your data to third parties.
(For more details, refer to our Privacy Policy page.)
10. Limitation of Liability
SRIVARI SILKS is not liable for:
- Any indirect, incidental, or consequential damages arising from the use or inability to use our website.
- Delays, product variations, or color differences due to display settings.
Your use of our website signifies acceptance of these risks.
11. Changes to Terms
SRIVARI SILKS reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this page periodically.
12. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact:
SRIVARI SILKS
📍 JP Nagar, Bengaluru – 560078
📞 +91 63666 23203
📧 srivarisilks2025@gmail.com
⏰ Mon–Sat: 10:00 AM – 8:00 PM