At SRIVARI SILKS, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Browse our website
- Register or create an account
- Place an order
- Subscribe to our newsletter
- Contact us via email, WhatsApp, or social media
The types of information we may collect include:
- Personal Details: Name, phone number, email address, billing and shipping address
- Payment Information: Transaction details (processed securely through trusted payment gateways — we do not store card details)
- Order Details: Product preferences, order history, and feedback
- Technical Data: IP address, browser type, device details, and browsing patterns (collected via cookies or analytics tools)
2. How We Use Your Information
We use your information to ensure a smooth shopping experience and to enhance our services. Specifically, we use it to:
- Process and deliver your orders
- Send order confirmations and updates
- Communicate about offers, promotions, or new product launches
- Improve our website performance and user experience
- Respond to your queries and provide customer support
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking tools to:
- Remember your preferences and shopping cart
- Analyze website traffic and improve site performance
- Provide personalized product recommendations
You can choose to disable cookies through your browser settings, but some features of the website may not function properly if cookies are turned off.
4. Data Security
We take strong measures to protect your personal data from unauthorized access, misuse, or alteration.
- All transactions are processed through secure SSL-encrypted connections.
- We partner with trusted payment gateways that adhere to industry-standard data protection policies.
- Access to customer information is restricted only to authorized personnel.
However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We value your privacy and do not sell, rent, or trade your personal information to third parties.
We may share your data only with:
- Delivery partners, for order fulfillment
- Payment processors, for secure transactions
- IT and analytics providers, to improve website performance
All our partners follow strict confidentiality agreements and use your information only for service-related purposes.
6. Your Rights
As a customer, you have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Opt out of marketing communications at any time
- Request deletion of your personal data (subject to order and tax regulations)
To exercise these rights, please contact us at srivarisilks2025@gmail.com.
7. External Links
Our website may contain links to third-party sites such as Instagram, Facebook, or WhatsApp.
Please note that SRIVARI SILKS is not responsible for the privacy practices or content of these external websites.
8. Policy Updates
We may update this Privacy Policy periodically to reflect business, legal, or technological changes.
All updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.
9. Contact Us
For any privacy-related questions, concerns, or requests, please reach out to us at:
SRIVARI SILKS
📍 JP Nagar, Bengaluru – 560078
📞 +91 63666 23203
📧 srivarisilks2025@gmail.com
⏰ Mon–Sat: 10:00 AM – 8:00 PM